FrequentlyAskedQuestions
Everything you need to know about our services, countries covered, customs, and how to get a quote.
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FAQ
Frequently Asked Questions
Read the questions below — and if you can't find your answer, reach out directly.
Transit times vary by route and destination country. Within Uganda, deliveries typically take 1–3 business days. Cross-border routes to neighbouring countries such as Kenya, Tanzania, Rwanda and DRC vary depending on border crossing procedures and distance. We provide estimated transit windows at booking.